Your store knows the order. Nothing after it does.
The order is clean while it sits in the store. Then it becomes a label in one portal, a tracking number in another, a return in a third, and an invoice nobody reconciles. Connect the store once and all four land in the same account, on your own carrier contracts or on ours.
The connected store.
None of this asks you to change your storefront, your theme or your checkout. The store stays as it is.
Orders arrive on their own
Install the connector and orders flow in continuously, with no re-keying. Payment and fulfilment statuses read the same way whichever store they came from, so a multi-store brand works from one queue.
Labels on the better of two rates
Keep your own carrier contracts and your rates stay as negotiated, with labels counting against your plan allowance. Or use our negotiated rates where we hold them. Shipping on our rates is rebilled at the carrier price with zero markup, as a pass-through line you can audit.
Tracking under your name
One status for the customer even when the parcel changes hands mid-journey. Branded tracking pages live on your own domain, so the customer stays with your brand after the sale.
Returns in the same place
A return is the same item coming back, on the same record. It reads against the identity the outbound label already minted, so the warehouse knows which item is arriving and finance knows the amount to credit.
We supply the label, so identity is born earlier.
The moment you print through us, that item has an SGTIN. Everything downstream (the tracking event, the return, the passport a regulator reads) points at the same identity. No separate serialisation project is needed.
The Digital Product Passport.
ESPR is reaching more categories sold into the EU. Added late, the passport becomes a compliance project reconciling items you never serialised. With Next Horizon, it is already in your plan and each logistics event appends to it as the item moves.
Passports are included, not sold separately. Free carries 20 a month, Starter 350, Growth 1,400, Scale 3,600. If you want to know where your category stands, the readiness check takes about two minutes.
From install to first real label.
The first days.
Connect the store
The install is an OAuth screen and takes minutes.
Point at your carriers
Connect your own carrier accounts, switch on the lanes where we hold negotiated rates, or both.
Set the defaults once
Shipping defaults per lane and the best-rate rule are set once in your account, so every label follows how you ship.
Print a real label
The first label generated from a real order typically comes within a few business days, depending on how many carriers and countries you connect.
Related pages.
Questions we get asked.
Which stores can I connect myself?
You connect Shopify, WooCommerce, PrestaShop, Wix, TikTok Shop and eBay yourself: Shopify from the Shopify App Store, the others from your account. We connect other marketplaces and headless stores for you. The full list with status is on the integrations page.
Do I have to use Next Horizon carrier rates?
No. Bring your own carrier contracts and your negotiated rates stay as they are. Labels printed on your own contracts count against your plan allowance. Where we hold negotiated rates, in France and the United Kingdom, you can switch them on lane by lane and compare.
Is there a markup on shipping?
No. Shipping on our rates appears on the invoice at the carrier price as a pass-through line with zero markup. Next Horizon earns on the subscription.
What happens if I go over my label or passport allowance?
Nothing breaks. Extra labels and passports are billed per unit past the allowance. If overages become a normal month for you, the next plan up is usually cheaper than the overage.
How long does setup take?
The store install is minutes. Getting to a first label generated from a real order typically takes a few business days, depending on how many carrier accounts and countries you connect.
Can I run several stores and several countries on one account?
Yes, on Scale. Several stores and several countries sit under one operational identity, with branded tracking pages on your own domain rather than the storefront's.