Warehouses we connect, not warehouses we run.
We do not own sheds and we are not trying to move you into ours. Most brands already have a warehouse that works, or a 3PL they are not unhappy with, and the expensive problem is not the building. It is that the building reports in quantities while everything else in your chain talks about items.
Two situations, one answer.
Whether the site is yours or ours, the item identity is the same and the console does not care which.
You already have a site
Keep it. We connect to the warehouse management system it runs on and read it through the item identity, so inbound, putaway, allocation and dispatch line up with the purchase order and the outbound label. Your warehouse team does not change how they work and does not learn a new screen.
This is the common case and the one we prefer. A warehouse that already runs well is an asset, and moving stock to prove a point costs you a season.
You need one
We introduce a partner site in the market you need, under the same contract and the same console. You get the space without running a tender, and we stay accountable for how it performs rather than handing you a phone number.
We are a network, not a landlord. If a partner site is the wrong fit for your product or your volume, we will say so before you sign rather than after your first peak.
A warehouse counts. It does not identify.
Stock systems are built to answer "how many of these do we have". That is the right question for replenishment and the wrong question for a recall, a warranty claim, a resale, a customs query or a Digital Product Passport. Reading the same warehouse through an item identity answers both without replacing anything.
What changes at the dock.
Four concrete differences, in the order your operations team will notice them.
Inbound is announced, not discovered
Know what is arriving a week ahead, against real items rather than a forecast, so space and people are planned in time. This is the change most warehouse managers feel first.
Receipt reconciles itself
What arrives is checked against what was ordered and what was shipped, at item level. Shortages and substitutions surface at the dock rather than at the month end.
Allocation knows the history
The unit being picked carries where it was made, how it travelled and what happened to it. That matters for age, for provenance claims and for anything a regulator may ask about later.
Returns come back as themselves
A returned item is recognised as the unit that went out, not re-created as a new anonymous piece of stock. Grading, refurbishment and resale all become traceable rather than approximate.
How we are actually judged.
Three things decide whether a transport partner is any good. Everything else is a brochure.
Rates
Where we hold negotiated rates, they are rebilled at the exact carrier price with zero markup, lane by lane, as a pass-through line on your invoice. Where you hold better rates than ours, you keep them and the labels simply count against your plan allowance. We would rather be the console than the margin.
Running the operation
A named team, reachable by phone, that has worked carrier operations rather than read about them. Exceptions are worked when they appear rather than when a customer complains. Every plan includes phone support with a person, and from Growth up your calls and tickets jump the queue.
Collections and claims
Every invoice line is read against what actually shipped. Surcharges are flagged, disputes are prepared, claims are filed with the evidence already attached. Industry audits typically put surcharges and billing errors at 2 to 5 percent of parcel spend.
Where to go next.
Questions we get asked.
Do you own and operate warehouses?
No. Next Horizon connects the fulfilment sites a brand already uses, and introduces partner sites where a brand needs one in a new market. The buildings and the people in them belong to the operators, who are good at running them.
Do I have to move my stock to use this?
No, and we would usually advise against it. A warehouse that already runs well is an asset. What changes is that its system is read through the item identity, so inbound, allocation and dispatch line up with the purchase order and the outbound label.
Which warehouse management systems do you connect to?
Connections are scoped per account, because warehouse systems vary more than store platforms do. The current list, with status, is on the integrations page. Where a site runs something unusual, the connection is built against its API or its file drop.
What is the practical benefit of item-level over quantity-level stock?
Quantity answers how many you have, which is right for replenishment. It cannot answer which specific unit, which is what a recall, a warranty claim, a provenance question or a Digital Product Passport requires. Item level answers both.
Can you handle fulfilment in a market where I have nothing today?
That is what the partner sites are for. You get space under the same contract and the same console, without running a tender. If the fit is wrong for your product or your volume we will say so before you sign.
How far ahead can the warehouse see inbound?
As far ahead as the identity exists, which with an inbound announcement against real items is typically about a week before arrival, and further when the thread starts at the purchase order.