The part that actually moves.
Solutions are what you subscribe to. Transport is what we contract for on your behalf: the last mile, the warehouses, the freight in from the factory. It is priced separately and rebilled at cost, so software and freight never share a line on the invoice.
Last mile delivery
Parcel to the front door, on a small set of directly contracted partners in France and the UK, or on your own accounts anywhere. One status for the customer even when the parcel changes hands mid-journey.
Coverage and ratesFulfilment
We do not own warehouses. We connect the sites you already use, or introduce partner sites where you need one, and have them all report against the same item identity.
How the network worksFreight Coming soon
Air, sea and road from the factory into the warehouse. The leg where a brand usually sees least and spends most, and the reason the thread starts at the purchase order.
The inbound legWhere we hold contracts, and where you do.
A short map, stated as it is. Negotiated rates are live in France and the United Kingdom, with a small, directly contracted set of partners. Everywhere else you connect your own accounts on the same console and keep everything except our rate.
| Market | Last mile | Fulfilment network | Freight |
|---|---|---|---|
| France | Negotiated rates | Partner sites | On request |
| United Kingdom | Negotiated rates | Partner sites | On request |
| Rest of the EU | Your contracts | Your sites, connected | On request |
| Inbound from Asia | Not applicable | Not applicable | On request |
Your contracts are a first-class option, not a fallback. Bring your own carrier accounts and the console treats them exactly like ours: same labels, same tracking, same invoice audit, same passport. The only difference is who negotiated the rate.
We are not a carrier, and we are not a forwarder.
We hold the contracts and the thread. Our partners hold the trucks, planes, ships and warehouses. The team comes from carrier operations and from AI engineering, which is why the operations side gets the same attention as the software.
How to judge us.
Three things decide whether a transport partner is worth keeping.
Rates
Where we hold negotiated rates, they are rebilled at the exact carrier price with zero markup, lane by lane, as a pass-through line on your invoice. Where you hold better rates than ours, you keep them and the labels simply count against your plan allowance.
Running the operation
A named team, reachable by phone, with a background in carrier operations. Exceptions are handled when they appear, not when a customer complains. Every plan includes phone support, and from Growth up your calls and tickets take priority.
Collections and claims
Every invoice line is read against what actually shipped. Surcharges are flagged, disputes are prepared, claims are filed with the evidence already attached. Industry audits typically put surcharges and billing errors at 2 to 5 percent of parcel spend.
Where to go next.
Questions we get asked.
Is Next Horizon a carrier or a freight forwarder?
Neither. Next Horizon contracts with carrier, fulfilment and freight partners on the customer's behalf and runs the console, the item identity and the operations on top. The partners own the vehicles, the aircraft, the vessels and the warehouses.
Which countries do you hold negotiated rates in?
France and the United Kingdom today, with a small set of directly contracted partners. Everywhere else, customers connect their own carrier accounts to the same console and keep their own rates.
How is freight billed?
At the negotiated carrier cost with zero markup, as a pass-through line on your invoice, lane by lane. Next Horizon earns on the subscription, not on your freight. That is what makes the rate comparison in the console worth trusting.
What happens if I already have better rates than yours?
You keep them. Bring your own carrier accounts and the console treats them identically: same labels, same tracking, same invoice audit, same passport. The labels count against your plan allowance and nothing about the rate changes.
Do you handle claims and invoice disputes?
Yes. Every carrier invoice line is read against what actually shipped, surcharges are flagged, and claims are prepared with the evidence attached.
Do you do customs brokerage?
No. Customs brokerage is handled by the broker on the lane. Next Horizon carries the item identity and the status through that step so the hold is visible to you, but the brokerage itself is not ours.