Four ways in. The same thread underneath.
A brand's supply chain is a mosaic of systems that do not talk to each other. Where you start depends on where it hurts first.
E-commerce
You sell online and the order is clean until it leaves the store. After that it is carrier portals, spreadsheets and a tracking page nobody owns. Connect the store, keep your own carrier contracts or use ours, and put labels, tracking, returns and billing in one place.
Start at the storeEnd to end
The brand goes blind when the purchase order leaves the ERP. Between the factory and the front door an item changes hands about eleven times, and each handoff writes to a system that does not know about the others. Next Horizon mints one identity early and reads it at every handoff.
Start at the factoryDigital Product Passport
ESPR is reaching the categories you sell in, and a passport project bolted on later means reconciling identities you never minted. Mint the passport at the source instead and let every logistics event append to it. Compliance becomes a by-product of shipping.
Start at the passportCare labels Coming soon
The care label your factory already sews into the garment carries the item identity and the passport link, so the item is addressable from the moment it exists, not from the moment someone scans a carton.
Start at the labelWe replace none of your systems. We give every item one identity at the source and read every system through it.
Your store, your ERP and the system your warehouse team already knows all stay in place. The difference is that all of them are finally talking about the same item, in the same words.
Your starting point.
Start from the line that matches your problem. The others switch on later without a migration, because the identity is already in place.
| If this is the problem | Start here | Status |
|---|---|---|
| Orders are clean, delivery is a black box | E-commerce | Live |
| Everything before the warehouse is invisible | End to end | Live |
| ESPR lands on your category and nothing is serialised | Product passport | Live |
| You want identity on the item before it is ever boxed | Care labels | Coming soon |
| Labels, QR and RFID applied where the parcel is packed | Shipping console | Coming soon |
You do not have to pick the biggest one. Every plan carries the passport, and the identity minted on your first label is the same identity the end to end view uses later.
Solutions and transport.
You subscribe to Solutions. Transport is the movement of goods, contracted separately and billed at cost, so software and freight never share a line on an invoice.
Questions we get asked.
What is the difference between the Solutions and the Transport pages?
Solutions are the products you subscribe to: e-commerce shipping, end to end orchestration, the Digital Product Passport, care labels and the shipping console. Transport is the physical movement we contract for on your behalf: last-mile delivery, fulfilment and freight. They are priced separately. Subscription covers the account, the labels and the passports in your plan allowance. Freight is rebilled at the negotiated carrier cost with zero markup.
Do I have to replace my store, ERP or warehouse system?
No. Next Horizon reads and synchronises with the systems you already run and never replaces them. Store connectors are two-way and native. ERP and WMS connectors are part of the Enterprise offer.
Can I start with one solution and add the others later?
Yes, and that is the normal path. The item identity minted the first time you print a label is the same identity every later solution reads, so adding the end to end view or the passport later needs no migration.
Is the Digital Product Passport an add-on?
No. Every plan, Free included, carries product passports in its monthly allowance, because compliance is meant to fall out of the shipping flow rather than be run as a separate project.
Which data do care labels carry?
Care labels, sewn in at the factory, carry the item identity and the passport link, so identity exists before the first carton is packed.