The passport workspace

The wizard fills a product's record. The DPP workspace manages the passports themselves: their number, the state of each, and the view each audience gets when the code is scanned. Most passports are minted on their own as products and orders flow in from your store, so creating one here is the exception.

The tiles

The Passports tab, where you land, opens with a row of counts by lifecycle state (total, draft, review, published, deprecated) and a second row by custody state, where the physical units are in their lives: manufactured, in warehouse, in transit, sold, returned and so on. Only custody states that have passports in them appear, so a young account shows one or two tiles. A healthy estate reads as almost all published with a small, moving draft and review count. A pile-up in review means passports are waiting for someone to check them. Aggregate compliance, the share of passports that are audit-ready, is calculated once a day and lives on the Insights page; the link under the tiles takes you there.

Draft, review, published, deprecated

Every passport sits in exactly one lifecycle state. Draft is being written and is fully editable in the wizard. Review is submitted for checking, a holding state, and is no longer editable. Published is live: the QR code and the public page serve this passport. Deprecated is superseded or retired, no longer the current passport for that unit, and terminal; you create a new one instead.

The normal flow is draft to review to published, and editing is locked once a passport leaves draft, so a live, scannable passport cannot be changed in place. To edit a passport that is in review, move it back to draft. To edit a published one, unpublish it to review, then move it to draft, edit, and resubmit. The Lifecycle tab is where a single passport is moved, and it also exposes the operational states for passports already in the field: active, suspended, revoked and decommissioned.

A published passport is a promise to whoever scans it. That is why it cannot be edited in place.

Lifecycle and custody

Lifecycle describes the passport; custody describes the physical product. They are independent: a passport can be published while the unit it describes is sold, returned or recycled. The custody column follows the unit through manufactured, QA released, in warehouse, in transit, at distributor, at retailer, sold, returned, recycled and disposed, which is the diary that a return or a repair writes to.

The directory

Below the tiles sits every passport, newest first, in pages. Each row shows the passport identifier, the product and its SKU, the regime the passport is kept for (voluntary, PPWR, EUDR or ESPR), the lifecycle and custody pills, when it was created, how it was created (automatically from your store, by hand or by bulk import), and a button that shows its QR code. Click a row to open that passport in the wizard. Most passports in a young estate are voluntary, kept ahead of any obligation by choice, and most were minted automatically.

Manual creation and bulk import

New passport opens a four-step wizard (identity, packaging and materials, compliance, then attachments and submit) for one passport by hand, for a product you sell outside the store. Bulk import opens the CSV importer: download the template, fill one row per passport with the required columns, upload it, and a draft is created for each row, finished later in the wizard, with per-row results and a history of your last ten imports. Both exist for the exceptions, a product sold off-store or a batch arriving from a spreadsheet.

The Resolver preview

The Resolver preview tab takes a product's QR link and shows the consumer, partner and regulator views side by side; look at it before a passport goes live. The Disclosure policy tab shows which fields each audience is allowed to see. A customer sees a clear confirmation that the item is genuine, its custody state and its batch, and whatever you chose to add, never the purchase order or the price; a partner sees more, to authenticate a return or a second-hand piece; a regulator sees the identifier, the provenance and the declared compliance. A consumer scan opens the page without being written to the record and without collecting personal data.